I justed used CreateSpace and generally have had a favorable experience. A couple of minor issues:
1) I had them write a press release. It was not well written. I basically ended up re-writing it prior to release.
2) International distribution is being stickier than I had thought. I can’t seem to get listed in the UK. (LSI says not available for int’l distribution; CreateSpace says not out problem.)
3) I was willing to pay for Kindle conversion, until they more than triple the price at the conversion stage due to the slightly larger page size of my book (9.69″ by 7.44″)/
Otherwise, I’ve found the system easy to work with, replies prompt, and staff knowledgable (except in terms in the UK issue…). I’ve also found their extensive forum to be very helpful as I learn more about marketing.
Stephanie Bostic
One Bowl: Simple Healthy Recipes for One
http://onebowlcookbook.com